Archive for January, 2010

The best Facebook photo upload application 2010

January 25, 2010 1 comment

Everyone knows that uploading photos in Facebook is a pain. That is, until you use Massive photo uploader and suddenly the world of Facebook photo uploads seems a less burdensome place to live! Read more…

Categories: Uncategorized

13 ways to belittle your pesky customers by Barclays Bank plc

January 20, 2010 1 comment

I just sent this tweet:

Dear Barclays Bank: When i call to request a new bankcard, i *love* it when the only ID you'll accept is my lost card number. GET A GRIP!

I am seething with anger. Barclays is the most overbearing, customer hating bank i have ever dealt with since i started banking as a child at the age of 9 years old.

. Read more…

Categories: Uncategorized

The cost of maltreating web customers

January 13, 2010 1 comment

I first saw an ad on the tube for in September 2009. The MD tells me that it apparently cost £20,000, including production, to appear just once in every 4th carriage for just 14 days РWow.

These guys have a genius idea – a niche lodger finding (room rental) site for people who work in London but live far enough outside that they only want to stay there during the working week. Hence the name. But goodness me, don’t use the site or give them your money. Better to create your own improved version and you could have a hit on your hands. Read more…

Categories: Customer Service, eCommerce, PR